RevertIt Support

Help with installation, recovery, privacy controls, and troubleshooting.

Contact support

When contacting support, include your browser, RevertIt version, what you expected to happen, and what happened instead.

Please do not email passwords, card numbers, CVV/CVC codes, one-time authentication codes, secret keys, seed phrases, or private recovered draft text.

Quick troubleshooting

RevertIt was just updated

After replacing an unpacked development build, reload RevertIt from the browser's extensions page and then reload the website being tested. Old extension code can remain active until both are refreshed.

A field was not captured

Confirm the site is not excluded from RevertIt protection and that the field is an eligible editable field. RevertIt intentionally skips fields that appear to contain credentials, payment information, authentication codes, keys, or other sensitive information.

I want to remove saved recovery data

Use RevertIt's recovery controls to delete individual checkpoints or pages, clear saved history, clear diagnostics, or exclude a website. Removing the extension may remove its browser-local extension storage.

I exported a backup

RevertIt backup files can contain recovery content and workspace information. Treat exported backup files as private. They are not encrypted by RevertIt.

Supported browser direction

RevertIt is designed around WebExtensions-compatible browsers, with browser-specific packaging for Chromium-based browsers and Firefox, plus Safari Web Extension conversion source. Browser behavior can differ, so include your exact browser when reporting a problem.